EVALUATION REQUEST
Fax: 1.212.252.0637

TO CONTACT US PLEASE
CALL 1-800-372-2927

 

INSTRUCTIONS: Print the form, fill it out, sign, fax us a copy and include the original with the media/equipment you ship.

Contact Information

Company / Organization:

Contact:

Address:

Tel:

Fax:

Email:

Cell/Pager:

Is this the first time you have used NY Computers?

Laptop Repair

Problem Description :

 

Manufacturer:

Operating System and Version:

Serial #:

Model:

Items Sent:

Laptop
AC Adapter

AC Cord
Box or Bag
Hard Drive
Other

Yes

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No

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Description/S.N./Service Tag

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Laptop Return Details

You are responsible for return shipping costs. Please enter your return information, if you are aware now.

FedEx, Airborne or Purolator Account Number for Return:

I will pickup my Machine:

Terms and Conditions

1. Authorization
The client authorizes NY Computers to conduct an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.
The client authorizes NY Computers, its employees, and agents, to receive and transport this media/equipment/data to, from and between their facilities.
2. Legal Rights
The client is the legal owner or authorized representative of the legal owner of the property and all data and components contained therein sent to NY Computers.
Any property left with NY Computers unclaimed for 90 days, will be disposed. At which time, NY Computers shall have no liability to the client or any third party.
3. Limited Liability
NY Computers shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during or after service.
In no event will NY Computers be liable for any damage to the laptop, loss of data, loss of revenue or profits, or any special, incidental, contingent, or consequential damages, however caused, before, during or after service even if NY Computers has been advised of the possibility of damages or loss to persons or property. NY Computers's liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.
The client and NY Computers agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at NY Computers's option, additional attempts by NY Computers to recover satisfactory data or refund of the amount paid by the client. The parties acknowledge that the price of NY Computers's services would be much greater if NY Computers undertook more extensive liability.
The client is aware of the inherent risks of injury and property damage involved in laptop repair, including without limitation, risks due to destruction or damage to the machine, media, or data and inability to repair the machine or recover data, including those that may result from the negligence of NY Computers, and assumes any and all known risks of injury and property damage that may results.
4. Confidentiality
NY Computers agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client's equipment except to employees or agents of NY Computers subject to confidentiality agreements or as required by law.
5. Payment
Payment is due in full upon completion of successful repair, prior to release of the repaired machine(whether shipped, or picked up), unless by special previous arrangement.
The client is financially responsible for all shipping costs, custom duties and taxes to and from NY Computers.
We accept VISA, Mastercard, American Express, Discover and Bank Transfers
6. Warranty
30 days warranty on laptops that NY Computers has repaired, NY Computers makes no warranty on data, express or implied, and NY Computers disclaims any data warranty of any kind.
7. Agreement
The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to arbitration, in accordance with the Rules of the American Arbitration Association. Either party may enforce the award of the arbitrator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial. The arbitration shall take place in the Country in which the NY Computers laboratory performing the services is located and the laws of the State in which such laboratory is located shall apply.



Approved By (Print):__________________________________________ Date:___________________________

Signature:
X___________________________________________________

Where Are You Shipping Your Machine?
Call Ahead to Arrange for Weekend and After Hours Service

New York , USA Lab

NY Computers
1270 Broadway
Suite 509
New York, New York
10001 USA
Open Mon-Fri.


Revision: Dec 8, 2004

NY Computers.com - Packaging Instructions

Packaging Instructions

If at all possible, please send us the laptop as well as the Power Supply and Battery.

Use the original shipping materials, if you still have them. If not, they are relatively easy to replicate:

  • Use a box that is at least twice the size of the machine, so that the machine can be suspended in the middle of the box.
  • Pack securely with foam, bubble wrap, or newspaper so the machine will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box.

Make sure it is clearly labeled as FRAGILE and don't forget to include the completed and signed .

Tel: 1-800-372-2927, 212-252-0040 , Fax: 1-212-252-0637,
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