----Data Recovery FAQ
+ Can you recover a file that was deleted accidentally?
In many cases we can. We would need to know one of the following:
the type of file, the name of the file and when you accidentally
deleted it.
+ My hard drive is making clicking noises, should I be concerned?
If the hard drive is making sounds it never made before, stop your
work immediately. Call or bring it to us.
+ My external hard drive is asking to be initialized or formatted.
I need some of the files on it. What utilities can I use to try
and fix this myself?
If the data is critical, we don’t suggest running any utilities
on it. We’d rather have you bring the drive in for a professional
data recovery technician to look at it. If the data is not critical
you can try using a utility like DiskWarrior. This can be useful
in some cases where the directory is damaged. But be aware—utilities
are never guaranteed, and can sometimes cause more harm than good
+ My computer was in a fire, is my data up in
smoke?
Not necessarily. We’ve retrieved data from fire or flood damaged
equipment in the past.
+ What do you mean by non-destructive data recovery?
We use methods that don’t alter the contents of the drive.
In the event that we can’t retrieve your data, the drive is
no worse the wear.
+ What are the fees to recover data?
There is no charge for an estimate.
Our reasonable data recovery fees - starting from $40 for a floppy
and goes up depend on media type and the physical condition of the
media.
+ How does the process work?
We will examine the media, provide you a quote,
get your approval, provide you a list of files that we retrieved;
with your approval we will copy the data to a media like a CD/DVD/Hard
Drive or FTP site for download.
Testimonials:
"All our data is fully restored and we're back to normal. Thanks
so much for saving our business!"
(a physically damaged RAID)
Simon Hinkler
vidipax
NYC
Read
All Testimonials

Call 212.252.0040
or 800.372.2927 for more information.
You can just bring in the media
for a FREE diagnostic to:
1270 Broadway (32nd-33rd St.)
Suite 509
Mon.-Fri. 9:00am-6:00pm
You can also ship
us the media. Click
here for more information.
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